Service Desk Level 1
The Hackett Group
|Fecha de Cierre||Finalizado|
|Nombre del puesto:||Service Desk Level 1|
|Objetivos del trabajo:||The SDL1 Assistant provides customer support and customer service on company and ensure to accomplish processes during life cycle of incidents.
Oversees and optimizes main processes related with the quality of service.
Monitors the staff of support team, coordinates and dispatch main activities.
|Competencias:||Analytical reasoning, teamwork compatible, methodical and proactive, good communication and documentation writing.
Must have high-proficiency English level or Native speaker.
Bachelor’s degree preferred.
Working knowledge of fundamental operations of relevant software (Microsoft Office).
IT background is valued.
|Otros:||About us: At The Hackett Group, we have an environment where people with insight, passion and commitment work together to fulfill ambitious goals.
We all work to the highest standards of professional excellence and integrity.
Our working style is how our values get translated in daily life, how clients experience working with us and how we deliver on our promises.
|Página de la empresa:||www.thehackettgroup.com|